2. Personal Information
2.1 When you complete a purchase, we store information on our databases based on the information you have provided Us by completing the checkout form on Our Website. This includes, delivery address and recipient of products, billing details and email address.
2.2 We collect the information stated in clause 2.1 for the following reasons:
- Processing orders.
- Processing refunds.
- Contacting you regarding your order(s).
- Respond to any queries raised by you.
2.3 Should you wish for us to delete any of your information, please contact us via Help and Support. We are required to hold certain information by law, and so We will delete any personal information belonging to you should it be permitted by law.
3.1 Our payments are handled by Stripe, a third-party vendor. They would receive your credit/debit card details and postcode (for verification).
3.2 We use Stripe as they are a secure internet solution for card payments. Stripe is PCI-certified with stringent security measures for storing your card details. Learn how Stripe handles security .
4. Information from your Browser
4.1 When you visit Our Website we receive information that is provided by your web browser that cannot be used to identify you. This information includes web browser, language preference, referring site, date and time of visit and operating system. This is logged so that We can monitor the performance of Our Site.
5. Third-Party Analytics
5.1 We use third party analytics to monitor traffic on Our Site for analytics purpose. We will only collect this information if you agree to us doing so by clicking "Accept" on the cookies policy banner that appears on the bottom of the page.
5.2 If you change your mind about allowing/disallowing us to capture data for analytical purposes, please delete all cookies, site data and cached date relating to Our Site and you will be prompted again after refreshing your page.
6. Links to External Sites
6.2 We have no control over and therefore are not liable for any content on any external sites we may link out to. We also have no control over how any external site we may link to collect, store or use your information and so we are not liable for how external sites which you may access from Our Website collect, store or use your information.
7.1 The security of Our Website and your personal information is important to us. Though we strive ensure all Our Website is secure, we cannot guarantee its absolute security.
7.2 By using our site you acknowledge that there is a risk in transmitting your data via the internet as no method of transmitting data over the internet is 100% secure.
8.1 Once you have placed an order, we may pass certain information onto the courier service we use to deliver your products. These include you delivery address including the full name of the receipient as provided by youself upon checkout. We also provide them with your email address.
8.2 We pass the delivery address and receipient name to the courier service to help them deliver your parcel. We provide them with your email address so that you are send updates on your delivery status.
9. Logging Your Browser Activity
9.1 When you connect to our site, We collect certain information about you. This includes your IP address, device type and the last page you visited. This is stored for both security and analytics purposes.